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EPMRG adheres to the following guidelines:

American Association for Public Opinion Research (AAPOR)

European Society for Opinion and Marketing Research (ESOMAR)

European Survey Research Association (ESRA)

European Pharmaceutical Market Research Association (EPHMRA)

Insights Association

World Association for Public Opinion Research (WAPOR)

EPMRG is ISO 20252 and ISO 9001 certified

What is ISO 20252? – Market, Opinion and Social Research – Vocabulary and service requirements is an approved international standard of the ISO (International Standardization Organization). The standard establishes globally recognized terms and definitions as well as the service requirements for organizations and professionals conducting Market, Opinion and Social Research.
As stated in the introduction of this standard, ‘An international quality standard ensures that the process elements of such research are undertaken to an appropriate standard and in a verifiable and consistent manner. This will enable data, arising from research studies carried out to this standard, being used to guide the provision of goods and services to citizens and institutions in a consistent and transparent fashion.’

What is ISO 9001? – ISO 9001 Certification gives us the quality systems that provide the foundation to better customer satisfaction, staff motivation and continual improvement. ISO 9001 is the first step of a process of continual improvement that provides us with the necessary management tools to improve working practices throughout the entire organization. Consistently applied quality control requirements lead to greater efficiency and happy clients.

We are your ‘One-Stop Shop’ for Global Data Collection, Consulting and Management.

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