Global Market Research and Logistic Solutions

EPMRG provides Market Research, Logistic Solutions (Worldwide Transport of Goods and Research Equipment) and Consulting Services.

Our mission is clear: We go deep to unlock insight and have the courage to act. We bring the right people together to challenge established thinking and drive transformation.

We work with our clients to build the capabilities that enable organizations to achieve sustainable advantages.

About us

EPMRG was founded in 2013. We execute International Market Research Projects, provide Global Logistic Services and deliver Global Consulting Services. EPMRG holds 16 Call Centers for international fieldwork, operating with 117 own consultants and over 8,800 interviewers providing F2F interviewing, CLT, IDIs, CATI services, Global Logistic Services and fieldwork assistance around the Globe. We are a company that values individuals and teamwork, where people care about each other and share their knowledge freely.
We continually invest in the development of our in-house knowledge base, our consultants and our ability to perform. Furthermore, we support strategic and tactical corporate responses to the challenges and opportunities posed by globalization, technology and competition. Our role is to act as a trusted Market Research supplier, providing objective data, results-oriented analysis, personalised equipment and goods transport services solutions and implementation.

key features

Global Market Research

Explore the unique features that set EPMRG apart. Discover how our innovative CATI, CAPI, CAWI, Business Intelligence, Transport Logistics and Desk Research solutions make every interaction seamless and memorable for your clients.

CATI Services

CATI is a powerful quality methodology to produce high-end data. Telephone surveys generally yield response rates of 50 to 60 percent. EPMRG holds 16 Global Call Centers for CATI purposes. We own and access 775 CATI stations in 16 countries. EPMRG conducted 189.461 telephone interviews in 2023.

F2F Services

F2F (PAPI or CAPI) surveys are one-on-one interviews typically conducted in shopping malls, at home, or in the office. We own and access 2.005 CAPI tablets in 16 countries. EPMRG conducted 89.768 F2F interviews in 2023.

Desk Research

Desk Research is basically involved in collecting data from existing resources. Desk Research is very effective and can be conducted in the starting phase of market research as it is quite quick and most of the basic information is used as a benchmark in the research process.

BI Research

BI Research includes accelerating and improving decision-making, optimizing internal business processes, increasing operational efficiency, driving new revenues, and gaining competitive advantages over business rivals. BI studies help companies to identify market trends and spot business problems that need to be addressed.

Programming and Scripting

We use the following Software packages:

(a) Sawtooth
(b) The Survey System
(c) SPSS (IBM – Quantum)
(d) Microsoft Office Packages

We have the ability to program complex, multilingual studies and questionnaires.

Data Formats

We deliver CSV data files, XML files, HTML files, MTD, Triple-S, Excel, Flat ASCII, and SPSS. Furthermore, Tabs in Excel, Tabs in Word, Winyaps, RTF and Quanvert databases.

Global Coverage

We execute and manage projects in Africa, Asia, Australia, Oceania, Europe, North America and South America.

We reach Higher Peaks

Our teams excel at strengthening your position in Global Market Research.

Stay informed and make data-driven decisions with our performances. We operate around the globe, offering very competitive and fixed rates. All PM and setup fees are included in our quotes. Furthermore, we provide 24/7 coverage.

Full Service Provider

We keep the communication with your clients streamlined.

We can help with a full-service approach, i.e., project management, setup, sample, recruitment, programming of the screener and main questionnaire, fieldwork, distribution of the incentives, and data delivery in Excel, ASCII, SPSS or any other format (a sample data file with instructions will be delivered once the programming of the initial script is completed). You can sit down and relax. We are your ‘One-Stop Shop’ for Global Data Collection, Consulting and Management.

Service Excellence

Our array of services is tailored to meet your diverse needs. From personalized solutions to expert support, we’re committed to delivering excellence in every service we offer.

Tailored Project Setup and Execution

Benefit from personalized project setup and execution that address your unique requirements, providing strategic insights and solutions for your Market Research Projects.

24/7 Customer Support

Enjoy peace of mind with our round-the-clock customer support, ensuring assistance whenever you need it, day or night (24/7 email support).

Efficient Project Management

Experience streamlined project execution with our expert project management services, ensuring our proposed timelines are met with precision and quality.

Portfolio

A Diverse Portfolio of Creative Ventures

Discover a showcase of our finest work. Explore our Market Expertise and learn how we’ve helped clients like you achieve their goals.

What are you waiting for?

Are you ready to take the next step? Let’s bring your vision to life! Explore our services and get in touch today for a consultation. Together, we’ll make it happen.

We deliver, to our clients and respondents, superior service and the highest standards of professionalism and integrity.
The values of honesty, integrity, commitment and timely delivery are important to us.

Our dealings with customers, candidates, contractors, and employees are always honest and straightforward.

Our commitment is to grow your business by embracing technology, developing strong partnerships, and providing extremely high levels of customer satisfaction.

Our Team

Jean-Paul Walton
CEO
Management
(EPMRG and PDMRG)
Carmen Gonzales
CIO
Management
(EPMRG and PDMRG)
Rene Tekaat
CIO – IRS
Controlling
(EPMRG and PDMRG)
Samuel Page
Global Management
Pricing and Quotes (EPMRG)
Kimberly Hunter
CFO
Global Accounting
(EPMRG and PDMRG)
James Culmer
DP Teams
Chief Analyst
(EPMRG)
Nina Masterson
QC Teams
Internal Management
(EPMRG)
Robert Knight
RFQ Team Leader
QC and Quotes
(EPMRG)
Tim Keller
Global Consultant
International PM
(EPMRG and PDMRG)

Clients

Testimonials

Emma Rosenstein

Pfizer healthcare

I can share that it was a positive experience wherein EPMRG demonstrated flexibility to adapt to our needs and delivered excellent data that fits all our requirements. Personally, I liked the timely follow-up by the team and the excellent logistic services to deliver on time. We will definitely reach out in case more research support is required.

Robert Brauning

Toyota automotive

It was nice working with EPMRG. Especially the fast response and lead times, flexibility and tailored customer approach were highly appreciated. We look forward to working together in the future.

Peter McGuiness

VERIZON

We have worked on several projects with EPMRG over the past seven years. Much of the research we requested was customized and difficult to find. The quality of research on everything they have done for us has been excellent.  EPMRG not only met our expectations in every case but exceeded our requests by providing extremely valuable data that gave us further insight into the market.

We plan to stick with EPMRG for most or all of our market research needs in the future.

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